How a Nottingham Roofing Company Never Misses a Lead, Whatever Channel They Come Through
A busy roofing company in Nottingham was losing potential jobs the same way most tradesmen do, not because of bad work, but because leads were coming in while they were on the roof with no one to respond.
After setting up Retane's AI response system, every new lead gets a reply within 60 seconds, whether they call, text, or DM on Instagram.
When a new lead messaged on Instagram at 2:28pm on a Friday, the AI responded within 60 seconds, handled all the back and forth, and had a confirmed appointment booked by 2:35pm.
The roofer quoted the job over the phone. The lead's now booked in as a paying customer.
"Before this I would've missed that job completely, I was on site all day. Now every lead gets looked after straight away even when I can't get to my phone."