Retane Cookie Policy

Last updated: 7 October 2025

Company: Retane (“Retane”, “we”, “us”, or “our”)
Contact: [email protected] | +44 7893 945245

Governing Law: England & Wales

1. What Are Cookies

Cookies are small text files stored on your device (computer, tablet, or mobile) when you visit a website.
They help websites recognise your device, remember your preferences, and improve your browsing experience.

Cookies may be:

Session cookies: deleted automatically when you close your browser.

Persistent cookies: stored on your device for a set period or until deleted manually.

2. How Retane Uses Cookies

We use cookies and similar technologies to:

Enable core website and platform functionality.

Secure and authenticate user sessions.

Improve platform performance and reliability.

Analyse traffic and usage patterns to enhance our services.

Remember preferences such as login settings or language choices.

We do not use cookies to collect sensitive information or share personal data with advertisers.

3. Types of Cookies We Use

Strictly Necessary Cookies – Essential for the website and platform to function correctly (for example, security, login, and navigation).
Examples: authentication cookies, session management cookies.

Performance & Analytics Cookies – Help us understand how users interact with the site to improve functionality and user experience.
Examples: Google Analytics or privacy-friendly alternatives.

Preference Cookies – Remember your choices (for example, region or login state) to personalise your experience.
Examples: language or theme preference cookies.

Functional Cookies – Support optional features of the Platform.
Examples: chat or support widgets.

4. Third-Party Cookies

Some cookies may be set by trusted third-party providers that help us deliver and improve our services, such as:

Analytics providers – to monitor performance and usage statistics.

Payment processors – for secure payments and fraud prevention.

Hosting and infrastructure providers – for platform authentication and reliability.

These providers may use cookies under their own privacy policies.
Retane does not control these cookies and recommends reviewing each provider’s privacy policy for details.

5. Cookie Consent

When you first visit our website, a banner will appear requesting your consent to non-essential cookies (such as analytics).
You can accept, reject, or manage your cookie preferences at any time.

Essential cookies that enable core functionality will remain active as they are required to provide the service.
By continuing to use our website after setting preferences, you consent to the use of cookies as described in this policy.

Your cookie preferences will be remembered for 90 days, after which you may be asked to confirm them again.

6. Managing and Disabling Cookies

You can control or delete cookies at any time through your browser settings. Typical options include:

Blocking all cookies

Allowing cookies only from trusted websites

Deleting cookies when you close your browser

Instructions for managing cookies:

Google Chrome

Mozilla Firefox

Apple Safari

Microsoft Edge

Please note that disabling cookies may affect certain website and platform functions.

7. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology or legal requirements.
The latest version will always be available at https://retane.co.uk/cookies, with the date of the last update clearly stated.

8. Contact

If you have any questions about this Cookie Policy or our use of cookies, please contact us:
Email: [email protected]
Hours: 8:00 AM – 8:00 PM (UK time)

9. Governing Law
This Cookie Policy is governed by the laws of England and Wales.
Any disputes arising in connection with this policy shall be subject to the exclusive jurisdiction of the courts of England and Wales.