Everything you need, set up properly
Fully engineered. Ready for work.
Lightning Fast Setup
We’ve removed the complexity from web design. No long-winded briefs, no technical jargon, just a streamlined process to get your brand online.
Built for Tradesmen
Our layouts showcase your craft with a level of polish that sets a new digital benchmark for your business in the local market.
Easy Contact Forms
Contact forms trigger instant alerts directly to your device. Stay responsive and capture every new opportunity the moment it arrives.
Mobile-First Design
We engineer your identity to be fluid and high-performing on every device, ensuring a seamless brand experience from any location.
Trusted & Secure
Secure hosting, SSL encryption, and custom domains are built into the standard. We provide the security your brand needs to stay online.
Grow Your Business
We structure your site with technical SEO best practices. This ensures your business is correctly indexed for local discovery.
Contact Us
Have questions or need assistance? Our team is here to help, reach out via email or phone, and we’ll get back to you as quickly as possible.
Direct Channels
You can contact us directly through any of the following channels:
Email: [email protected]
Tel: 0115 647 2028
Operating Hours
We’re available 08:00 – 18:00, Monday to Sunday.
Response Times
We aim to respond as quickly as possible. Typical response times can be up to 2 hours.
Common Support Questions
How do I update content on my website?
To update your website content, please submit an email to contact our support team at [email protected], and we’ll make the changes for you.
Why is my website not loading?
Your website may occasionally be affected by local Wi-Fi or internet issues. Retane maintains 99.9% uptime, so your site is almost never down. If you experience loading problems, check your connection and contact support if the issue persists.
How do I update or view my payment details?
You can view or update your payment information by logging in to the Client Portal
How do I cancel my Retane subscription?
Cancelling is simple. You’ll be guided through a confirmation page where you’ll acknowledge that your access to systems and hosted content will end. After confirming, you’ll be redirected to Stripe to finalise the cancellation.
How does my business virtual phone number work?
Your Retane business virtual phone number forwards calls directly to your mobile phone, so you can manage customer calls professionally without sharing your personal number.
You Can Also Reach Out Via The Support Form
Grow Smarter.
© 2026 Retane. All rights reserved.
Client Technical Support Centre
At Retane, we want your experience to be seamless. Our support team is here to help with any questions or issues you may have with your website or services.
Direct Channels
You can contact us directly through any of the following channels:
Email: [email protected]
Tel: 0115 647 2028
Operating Hours
We’re available 08:00 – 18:00, Monday to Sunday.
Response Times
We aim to respond as quickly as possible. Typical response times can be up to 2 hours.
Common Support Questions
How do I update content on my website?
To update your website content, please submit an email to contact our support team at [email protected], and we’ll make the changes for you.
Why is my website not loading?
Your website may occasionally be affected by local Wi-Fi or internet issues. Retane maintains 99.9% uptime, so your site is almost never down. If you experience loading problems, check your connection and contact support if the issue persists.
How do I update or view my payment details?
You can view or update your payment information by logging in to the Client Portal
How do I cancel my Retane subscription?
Cancelling is simple. You’ll be guided through a confirmation page where you’ll acknowledge that your access to systems and hosted content will end. After confirming, you’ll be redirected to Stripe to finalise the cancellation.
How does my business virtual phone number work?
Your Retane business virtual phone number forwards calls directly to your mobile phone, so you can manage customer calls professionally without sharing your personal number.
You Can Also Reach Out Via The Support Form